Midigator or Nuada
When looking into chargeback solutions for your business, it is important to know what your priorities are. There are several solutions on the market like Chargeback991, Midigator, ChargebackGurus or Nuada. The first three companies are American, and Nuada Management is Irish. Chargeback911 had a lawsuit against it, Midigator - is a daughter of Equifax company, you can read about data breaches here, and Chargebackgurus denied a free demo to Nuada to assess its stack.
Here is a comparative list that can help you define what best serves yor current needs.
Pros for Midigator:
- Strong tech Equifax company.
- Technical solution integrating with payment processor and CRM.
- Technical solution integrating with Verifi and Ethoca.
Cons for Midigator:
- Two tech stack solutions aren't united.
- Train in-house staff to manage tech solutions.
- Flat fee + % monthly.
Pros for Nuada:
- Easy setting up access.
- Outsource trained staff.
- Flat fee monthly.
Cons for Nuada:
- Human labor.
- New season company.
From the chart above it is suitable for small businesses or starters to look forward Nuada Management and if you have an annual turnover of €50m and want an in-house department, look forward to an automated solution.